Having trouble finding your brands voice on social media? It can be hard to navigate and understand what you should be doing and how you should be doing it. These days, posting a photo and logging off won’t cut it, engaging with your audience is beyond important and will not only gain you a bigger audience, it’ll help sell your product or service even better. Lucky for you, we’ve put together five different points on how to create engaging content.
1) Listen to the analytics. What kind of posts get the most saves, likes, shares and comments? What kind of posts start a conversation with your audience? Use your analytics to help you create engaging content. Your audience engaging with particular content is them telling you what they like, listen! The more people that engage with your content, the more new people that will see your content and the more your audience and business will grow! When it comes to running your business through Instagram analytics are incredibly helpful.
2) Form a community! If one of your followers takes the time to comment or message you, take the time to respond. If you respond, they’re more likely to engage with your other content. Don’t just post a pretty image with a quick caption and go and ignore your comments or messages! This will create your own little community and make posting a photo that little bit more meaningful. Personally, if I take the time to message someone or a brand and they don’t take the time to respond (even if it’s three weeks later!), I probably wouldn’t engage again. Nobody likes talking to a brick wall.
3) Show your audience a bit of behind the scenes. It helps your customers and audience relate more if they can put a face to the name (or names!) and see that there is real people working behind your brand. This will help your audience feel connected and involved in the process. Extra points if you get on and start talking on stories, it helps your audience understand who you are, what you’re about and what your business is about!
4) Provide value to your audience. Why should people want to follow your business? Why should they want to comment on your posts? Are your posts providing value that another account isn’t already doing? If you’re selling a product, show your audience what your product is made of or how it is made. If you’re selling a service, share some tips and tricks that your audience can take with them and will remember. If they know someone who is after a service or product that you provide, you want your business to be the first one they think of. Content and creating a community is a two way street, you can’t expect your audience to be engaged without providing anything of value.
5) Use a tone that suits your audience. Nobody wants to read aggressive or super sales-y captions. People will get bored of it very easily and probably, stop engaging. Each business and brand will have their own tone of voice but make sure its one your audience can relate to and can understand. There is nothing worse than reading a caption and not understanding half of it. Also, cut that long caption in half. Most of us probably stopped reading after the first two sentences. Less writing, more pictures.
Finally, be consistent.